Policies
1. Policies are subject to change without notice.
2. Due to the age of each product, imperfections are to be expected.
Sales
3. Shipping and Billing addresses must be the same for order processing
Payments
4. Prices are listed in CAD
5. Accepted payments are Paypal, Visa & Mastercard
Taxes
6. Orders in Canada get charged taxes
7. Payment of duty & tax for international orders are the responsibility of the buyer
Shipping
8. Most local Canadian orders are shipped by Canada Post. Larger items are shipped via courier.
9. Item purchased will be processed within 3-5 business days.
10. If you are ordering oversized items and furniture online, please email hi@reixue.com for shipping quote before purchase. Shipping is not included at checkout on oversized items. Please get shipping quotes and options before purchasing. We can not control shipping costs. We can ship within Canada and to the continental United States. Shipping is added at check out for smaller items. Mile End Studio pick-up is an option at check out.
11. We are not responsible for lost or stolen packages.
12. We will email you a tracking number when your order is processed.
13. Orders below $20 will not receive a tracking number.
Returns / Exchanges
14. ALL SALES ARE FINAL.
15. We do not offer returns and all items are sold as is. We strive to sell vintage in the best condition possible.
16. Please ask as many questions as possible and measure if necessary. We are more than happy to send additional photos, videos and details.
17. Sold items must be picked up within 30 days of purchase. If additional time is needed, please contact us to arrange. Items not picked up after 30 days will be considered abandoned property and will be donated.
Terms
18. Use of the website constitutes your agreement to follow our policies
Privacy
19. We respect your right to privacy. We will not share or sell your personal information.
Holds
20. We do not hold items. An issued invoice does not place an item on hold. An item is not sold until we receive payment. Please send your email address to get an invoice, first to pay gets it!